Client Services Associate (Graphic Design & Marketing) - Ellen Digital
JOB TITLE: Client Services Associate (Graphic Design & Marketing)
CREATED/REVISED: February 2018
COMPANY NAME: Ellen Digital Network
LOCATION: New York, NY
SUMMARY OF POSITION
The Ellen Digital Network seeks an experienced Client Services Associate to help guide its growing, Emmy-award-winning business. The Ellen Digital Network (EDN) harnesses the power of Ellen’s massive audience online and in social media, where she consistently ranks as the top TV personality, and continues to grow at a record-setting pace. Ellen ranks as a top creator of digital content online, with more than 500M total cross-platform views, and reaches 71.4M fans worldwide.
The Client Services Associate will report to the SVP, Brand Content and Partnerships. The Client Services Associate’s primary responsibility is to design and create completing sales presentation decks, pitch presentations and other sales collateral that helps drive sales across EDN's expanded offering of programming. This includes EDN’s original slate of programming, its mobile and gaming content, which includes the Heads Up!, the #1 Paid App in Apple’s App Store, ELLEN’s large social footprint, as well as digital content from the Emmy-award winning Ellen show.
Successful candidates will have an exceptional aesthetic, strong writing skills, a track record for understanding client’s KPIs, and visually translating the pitch into materials in an exciting way, that speaks to the incomparable DNA of The Ellen Digital Network.
As a key member of the Brand Content & Partnerships Team, the ideal candidate must be a go-getter, a solution-oriented thinker, highly organized and able to thrive in a high volume, fast-paced and team-oriented television production environment.
The position is based out of our NYC office, and will report daily to the Client Services Manager, along with the Director of Digital Revenue, Activations and Operations.
Designs and creates compelling, multi-platform sales presentation decks, pitch presentations, one-sheets, email-blasts, RFP responses and other sales collateral in support of the delivering revenue goals of the Brand Partnerships Team
Builds custom graphics, fonts, backgrounds and other visuals needed to illustrate a sales pitch for a needed presentation
- Works in close collaboration with digital sellers to exceed sales goals with a laser focus on driving multi-platform, multi-million dollar programs
Handles ad hoc creative requests such as ad placements for web, mobile, social, video, swag
Work seamlessly with various business, sales and activations team members, delivering all assets on time and in an organized manner
Creates and maintains all case studies
Build wrap decks, using data sourced from Research and Activations team member
- Uses all data tools to carve out story (working hand-in-hand with WB Research and EDN analytical teams)
Contributes to strategy and brainstorming sessions for new clients and pitches
Partner with external vendors such as printers and signage for collateral and sales experiential materials
Express understanding of client objectives through sound strategic recommendations and associated rationale
Understanding of Video and Social platform advertising opportunities (Twitter, Facebook, YouTube, Snapchat)
Keeps track of team’s schedule and manage timelines, deadlines and workflow.
Maintains deep understanding of competitors and digital industry trends
Works closely with Development and Production to accurately illustrate new marketplace insights and opportunities around new platforms and technologies (i.e., Facebook Live, ad products, off-site distribution)
At least 3+ years experience in client service role and/or digital marketing/sales
Solid experience in deck development, deck writing and concept development
Expert level proficiency in Adobe Creative Cloud software, and familiarity with HTML and video production using After Effects or Premier.
Command of Keynote and PowerPoint
Excellent organizational skills
Effective communication of conceptual ideas and design rationale, both verbally and visually
Video and Photography knowledge a plus
The ideal candidate is design-focused, whose background is rooted and specializes in creative, however, has a history of working is the branded content space and understands advertiser requirements
A positive, can-do attitude...a pleasure to work with!
Bachelor’s Degree preferred
A proven track record of working in a fast-paced, ever changing environment.
Shows a high degree of self-motivation and works well within an individual and team environment
Must have a strong customer focus that conveys responsiveness, organization and competence
Exceptional communication skills, both written and verbal
Familiar with social media platforms such as Facebook, Twitter, Instagram, Snapchat & YouTube
Organized, with attention to detail and the ability to multi-task
Familiarity and enthusiasm for the ELLEN brand, digital content and sense of humor
Willingness to travel when needed for production and client needs
Must provide a portfolio of work
Telepictures productions is an equal opportunity employer.